Answer: Deposits are required and are generally due within five days after you’ve made your reservation.
The per person, per cruise deposit requirement will be advised at time of booking. A second deposit is required for all Grand Voyages.
You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP) because it is designed to help protect your vacation investment from loss. Be it illness, family matters, unforeseen work events - anything, CPP enables you to cancel your vacation plans before you leave for any reason and receive a refund. CPP is available on Holland America Line Cruises and Land+Sea Journeys and is offered as a Standard Plan or a Platinum Plan. If desired, CPP may be purchased at time of deposit or at any time prior to the date on which cancellation fees begin to accrue. Payment is due at time of purchase and is non-refundable. NOTE: CPP Standard is available to all guests, regardless of residency. CPP Platinum is not available to residents of New York State, Quebec or Puerto Rico.
Final payment is generally due no later than 90 days prior to departure although some cruises have different final payment date requirements. Please consult the Holland America Line brochure for the final payment date applicable to your cruise. Once final payment is received by Holland America Line and Online Check-in is completed, travel documents with your vacation details will be available approximately 15 days prior to your voyage date. Travel documents, however, are only issued after final payment has been received by Holland America. Travel advisors should make checks payable and send to:
Holland America Line
Attn: Cash Applications
450 Third Ave. W
Seattle, WA 98119
Payment by American Express, VISA, MasterCard, Discover Card, JCB, UnionPay, and Diners Club is accepted.
Please note: For credit card payments made in Australian Dollars (AU$), a charge of 1.1% will be applied. The charge does not apply to payments made by debit card.
For faster processing, please include a confirmation number on your check.
Travel advisors please note that MCOS will not be accepted.
Travel advisors or consumers outside the U.S. and Canada should make payment by wire transfer or passenger's credit card.
Send payments for reservations booked in US FUNDS to:
BENEFICIARY - HOLLAND AMERICA LINE N.V.
Bank of America
100 West 33rd St.
New York, NY 10001
ABA# 111000012
Swift Code: BOFAUS3N
Account # 4427146721
Send payments for reservations booked in CANADIAN FUNDS to:
BENEFICIARY - WESTMARK HOTELS OF CANADA LTD.
DBA: HOLLAND AMERICA LINE NV
450 Third Ave W
Seattle, WA 98119
BANK OF AMERICA NA, CANADA BRANCH
181 Bay Street, Suite 400
Toronto, ON M5V 2V8
Routing/Transit #: 024156792
Swift Code: BOFACATT
Account # 48613202
Send payments for reservations booked in POUNDS STERLING to:
ACCOUNT NAME: CARNIVAL PLC
Sort Code: 16-04-00
Account Number: 31327174
Bank: Royal Bank of Scotland
Send payments for reservations booked in EURO FUNDS to:
BANK INFORMATION HOLLAND AMERICA LINE
JPMorgan Chase Bank, Amsterdam
Strawinskylaan 3035, 1077 ZX Amsterdam, Nederland
Swift/BIC Code: CHASNL2X
BENEFICIARY - HAL SERVICES B.V.
Otto Reuchlinweg 1110,
3072 MD Rotterdam, Nederland
IBAN Account # NL87CHAS0671132881 - for International payments
Send payments for reservations booked in AUSTRALIAN FUNDS to:
HOLLAND AMERICA LINE N.V.
ANZ Bank
Corner York & Market Street
Sydney NSW 2000 Australia
Account Name: Carnival PLC - Holland America
BSB Number: 012-172
Account Number: 8410-37385
Swift Code: ANZBAU3M
Please send a proof of payment to administrationeur@hollandamerica.com per wire transfer/transaction to make sure your (deposit) payment is correctly and received and applied on your booking(s).