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What is the guideline on face masks?

Answer: Masks on board are recommended but not required indoors or outdoors. We highly recommend guests wear a mask in the World Stage and other entertainment areas, casino, spa treatment rooms, Club HAL and during other congregate events. Masks are required to be worn during the entire embarkation and debarkation process and on transportation during any Holland America Line organized shore excursions, on tenders to and from ports, and in the onboard Medical Center.

When going ashore guests must be prepared to follow all local guidance regarding masks and physical distancing. The status of local guidelines will be shared with guests prior to disembarkation at the destination.  

Health experts advise that guests use a higher-grade mask while indoors (such as KN95 or surgical masks) that have two or more layers, completely cover the nose and mouth, fit snuggly against the side of the face and have a nose wire. Please note that visors and face shields will not be accepted as a substitute for a face mask. Holland America Line will be providing complimentary surgical mask(s) on board with replacements available upon request.