Cruise Protection Plan – Frequently Asked Questions
- What is the Standard Cancellation Protection Plan?
- What is the Platinum Cancellation Protection Plan?
- Will travel insurance be provided?
- Can I purchase independent travel insurance for my cruise?
- Why should I purchase one of Holland America Line’s Cancellation Protection Plans (CPP)?
- What is the difference between Standard Protection Plan versus Platinum Plan?
- If something comes up or I test positive for COVID-19 and I need to cancel before my cruise, am I protected?
- Are my airfare and pre- and post-packages protected as well?
- If an emergency occurs during our trip, will I be able to see a doctor who speaks English?
- Does CPP Platinum cover my medical expenses if I become ill or should develop COVID-19 during my cruise?
- What are the exclusions under Platinum Plan? I have a history of back trouble. What if my back goes out on the trip and we have to cut it short?
- Does Cruise Protection Plan Platinum cover me if I am injured on shore?
- What if I am isolated in my stateroom for part of my voyage due to COVID-19?
- What happens if I become ill and must leave the ship?
- What is the cost for CPP?
- How do I enroll in the CPP Standard or CPP Platinum Plan?
- When is payment for the plan due?
- When does the protection take effect?
- Will I need to file a claim if I have to cancel?
- How would I file a claim (for something that occurs while I was traveling) if I purchased the Platinum Plan?
- Where may I obtain more information?